Home » Web Development » Customer Relation Management
..........................................................................................................................................................................................................................................................................
| Customer Relation Management |
|
Customer Relationship Management (CRM) covers all aspects of the company’s relationship with its customers. The today’s highly-computerized world is changing the buyers’ behavior and thus calls for new approaches in building corporate CRM strategies. With the advance of new selling channels due to popularization of WWW and mobile devices special emphasis is put on self-service tools, electronically-managed relationships and personalization of online consumer experience.
We specialize in providing our customers with complete CRM. Our experienced consultants have considerable experience in different aspects of building an effective CRM system. We guide you through all the stages of the solution implementation giving a sound advice and helping you select the right strategy:

CRM Strategy and Requirements Definition

Business Processes Modeling & Streamlining

Technical Architecture Design

GUI Design and Usability Modeling

3d Party Software Selection and Integration

Customization / Change Management

Implementation / Full Testing / Deployment

Legacy Applications Integration and Web-Enabling

Data Migration
Deep understanding of all aspects of the CRM software implementation combined with strong technical expertise enable us to deliver CRM solutions fully customized to client’s requirements and business specifics. We will help you to enhance your existing information sharing and sales system enabling you to build highly effective channels for exchanging information with your customers, suppliers and employees worldwide based on the most up-to-date technologies. Our experts will help you understand all the implementation possibilities and help you select the right components of the future CRM system that are important for your business:

Lead Qualification & Tracking

Contacts and Accounts Management

Campaigns Scheduling and Tracking

Team Management and Tasks Distribution

Document Circulation Management

Catalog Management

Integrated Collaborative Tools

Customer Support Tools

Data Analysis and Multi-level Reporting
At NetiApps we understand that the success is not only the right technology, it’s the right understanding of your business powered with the right technological solution.
Contact us today to learn more about Customer Relationship management Software