French Italian German Espanol English
Careers Login Policy Sitemap Home
 
 
 
Get a Free Quote
Request for Info
    Home  Products  Online Customer Support Software


Online Customer Support Software

NetiApps trouble ticket software is a comprehensive solution for a business, which needs to track, route, measure and manage the mass email communication of external or internal customers.

NetiApps Trouble ticketing software is a powerful and affordable solution for businesses and organizations of any size. If your business demands a lot of emails from customers or prospects, you need NetiApps Trouble Ticketing Software.

Features of NetiApps trouble ticket software:
 

Email Tracking and Routing - Customers can send emails to your tracked mailboxes by submitting a question from the web interface help desk.
Email to application - The application will capture all the emails sending from the client's mail box.
 
Help Desk - NetiApps trouble ticket software comes with complete customer-centric web interface that makes a perfect Help Desk application.
Satisfaction Scoring System - NetiApps trouble ticket software gives your customers an opportunity to provide feedback on your Agents with every email sent to them via a link in the configurable scoring banner at the top (or bottom) of each message.
FAQs List - Easily creatable database-driven FAQs (Frequently Asked Questions) list with NetiApps  trouble ticket software. This is to serve your customers and help them to find answers before interacting with you for any clarification.
Reporting - Generate graphical Reports quickly and easily for System and Client administrators.


 
 
 
 


 
 
 
 
 
Company l Policy l Services l Products l Web Hosting l How do we work l Show Case l Partner with us l Contact Us
© Copyright 2006, NetiApps Software Pvt. Ltd. All Rights Reserved. Powered by NetiApps Software Pvt. Ltd.