Driving business value through DevOps – Now and Forever

2018 is said to be the year of enterprise DevOps, which will be a complete business-driven approach, including cultural practices and tools to control the software delivery pipeline.

DevOps has always been something that I find fascinating and throughout my career, I have strived to apply the strictures of DevOps in everything we do. Just to reiterate the basic principles of DevOps, it is a concept that originated in an attempt to deploy faster and more dependable software. DevOps services impact all aspects of software delivery from creating, testing to quality, performance, and faster time-to-market. DevOps helps us drive business value. To me, DevOps has been a way of life as I believe that the concept can be applied in whatever we do.

What plagues the traditional SW delivery process?

To narrate the DevOps story effectively, we have to start with the issues faced with the traditional delivery process. In the traditional software delivery process, communication between developments, testing, and operations takes place on many different levels and the overall process is manual, slow, and plagued with delays owing to frequent software updates/releases. All of this will impact delivery time, quality, and ultimately customer satisfaction.

To list the drawbacks of traditional software delivery processes:

  • The delivery process is slow and process heavy
  • Lack of effective communication between teams
  • Testing is preferred and performed after the application is completed
  • Manual deployments result in poor productivity and an excessive amount of human errors
  • Individual requests/features can’t be implemented quickly
  • A customer feedback loop is not available to measure the features

And DevOps is born

It quickly dawned on organizations that legacy processes were hampering the digital transformation process and impacting quality, productivity, time, and therefore customer satisfaction. They started to examine the issue with the traditional delivery process and introduced the concept of DevOps which is completely automated, rapid, cost-effective, and reliable. Simply put, DevOps practice helps automate all the processes between the development, operations, and all stakeholders.

The main objective of DevOps is to break down the barriers existing between parts of development and IT operations. This transition is based on the principle and process of Continuous Delivery (CD) and DevOps. The continuous delivery pipeline is said to be a complete and automated software production and the DevOps platform is an enterprise set of components that is leveraged to achieve continuous delivery.

Business-driven DevOps approach

2018 is said to be the year of enterprise DevOps, which will be a complete business-driven approach, including cultural practices and tools to control the software delivery pipeline. The organization culture will continue to be at the center of DevOps transformation. The enterprise DevOps practices will sweep the waste from the software development and delivery process bring teams together to work collaboratively. DevOps moves the primary focus from development to delivery thus bringing value to customers. Moreover, it’s all about building a high-velocity organization that can deliver applications and services at a faster pace by meeting the needs of the client business.

Culture of DevOps

According to Gartner, by the end of 2018, 90% of organizations attempting to use DevOps without specifically addressing their cultural practices will fail. The cultural practices have to be customer-centric and be driven by the need to constantly keep improving at the highest rate of customer satisfaction. Business is moving very rapidly and DevOps is the key to transforming the teams to be agile. The business culture is a crucial and central participant throughout the entire process, from idea to launch to enhancement. The end goal of DevOps is to eliminate software delivery waste by coherent processes striving for continuous improvement.

The key benefits of DevOps adoption

As early adopters of DevOps methodology, we at NetiApps over the years have learned a lot about scaling DevOps practices without disrupting your business. The key benefits that we have witnessed include:

  • Improved customer experience and satisfaction
  • Continuous software delivery, testing, and monitoring
  • Faster feature release and deployments
  • Improved collaboration and communication between teams
  • Faster resolution to problems
  • Stable operating environments
  • IT and business alignment
  • More productive teams

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